Assistant Manager
Wash N' Roll assistant manager
Ensure vehicles are properly prepped
Keep tunnel clean by spraying any dirt or debris out
Competent with DRB (setting up fastpass plans, discontinuing plans, changing out receipt paper, pulling reports)
Remove all trash from the trash cans
Replace trash can liners
Un stop all vacuum hoses
Clean out each vacuum canister by removing the bottom bin and shaking the vacuum bags
Must be able to operate the store in the absence of the store manager.
Ensure employees are working safely.
Under direction of the Store Manager, provide training and oversight to team members
provides general operational guidance; serves as role model to other team members
Assists Store Manager with overall operation of the site; may execute open and close duties and procedures.
Ensures policies, practices and procedures are understood and followed
Works safely and reports safety or maintenance issues to management
Maintain cleanliness of work environment and inventory
Provide excellent customer service
Communicates information that requires some explanation or interpretation
Performs team member duties as needed to ensure quality and timely customer service
Guides cars onto the track with a focused, pleasant, and competent demeanor
Performs visual inspections of the condition of each vehicle prior to entering the tunnel
Must be willing to work in hot/cold weather conditions when necessary
Be on time and in uniform for every scheduled shift
Load and prep vehicles as they enter the wash bay as needed
Spray bug prep on the front and back of every vehicle
Use the bucket brush to scrub the front and back of every vehicle
Ensure the wash controller queue is accurate
Communicate with the guest to ensure the driver is not in park or on the brake
Send the rollers behind the rear wheel to ensure the vehicle passes through the wash
Ensure the wash equipment is operating correctly as the vehicle goes through the wash tunnel
Perform basic routine maintenance as required or directed
Perform advanced maintenance as required or directed
Empty the garbage bins around the lot
Collect dirty towels, wash them, fold them, and return clean towels to the lot for customer use
Refill and replace window cleaner bottles as needed
Sweep the lot property as needed to ensure the lot is well maintained and clean.
Cash deposits twice weekly
Replace and replenish cash in cassette boxes as necessary
Chemical handling (once trained)
Ensure employees are in the correct uniform